At pk364, we believe gambling should always be fun — a form of entertainment, not a source of stress or financial hardship. This page explains everything you need to know about playing safely on our platform, the tools available to keep you in control, and how to get help if you ever need it.
Every pk364 account holder has access to the following tools directly from their Account Settings. These tools are designed to help you stay in control of your betting behaviour before things become a problem — not after. Use them proactively. They're there for you.
Set a maximum daily, weekly or monthly deposit amount on your pk364 account. Once set, the limit takes effect immediately and cannot be increased for 24 hours — giving you a genuine cooling-off window. Reducing your limit takes effect immediately. All amounts in PKR.
Specify the maximum amount you are comfortable losing in a given day, week or month across all pk364 products — cricket betting, casino, slots and more. When your loss limit is reached, pk364 will pause your betting activity until the limit period resets. A practical safety net for PKR bankroll management.
Set a maximum session duration that works for you. When your session time expires, pk364 will log you out automatically. You can also configure a mid-session reminder that pops up after a set interval to let you know how long you've been playing. Ideal for late-night cricket match betting sessions.
Receive periodic on-screen notifications showing your current session duration, total wagered and net win/loss position. Reality checks keep you grounded in the facts of your session — especially useful when you're deep in a PSL match live-betting session and time passes quickly.
Need a short break without full self-exclusion? pk364's "Take a Break" option lets you temporarily suspend your account for 24 hours, 48 hours, 1 week or 1 month. During a break period, you cannot log in, deposit or place bets. Your account and balance are safely held until the break period ends.
If you feel you need a longer break or that gambling has become a problem, pk364's self-exclusion tool allows you to exclude yourself for a minimum of 6 months up to a permanent exclusion. During self-exclusion, your account is locked, marketing communications cease, and pk364 will not accept a re-registration request from you during the exclusion period.
Gambling becomes a problem when it stops being entertainment and starts affecting your daily life, relationships or finances. Here are some warning signs that pk364 wants you to be aware of — for yourself and for people around you:
Answer honestly. If you find yourself ticking several of these boxes, it may be time to use pk364's responsible gaming tools or seek independent support.
Do you bet more than you originally planned in a session?
Have you used money meant for household expenses or bills to fund betting?
Do you feel restless or irritable when you are not able to gamble?
Have you borrowed money or sold anything to have funds to gamble with?
Have you tried to stop or reduce your gambling but been unable to?
Has gambling caused arguments or stress with family members or friends?
Do you gamble to feel better when you are feeling down or stressed?
Have you placed bets while under the influence of alcohol or when very tired?
Self-exclusion is available to every pk364 account holder and takes effect immediately. Here's how to do it — it takes under 2 minutes:
Log in to your pk364 account from any device.
Navigate to Account Settings → Responsible Gaming.
Select your exclusion period: 6 months, 1 year, 5 years, or permanent.
Confirm via SMS OTP. Your account is locked immediately. A confirmation is sent to your registered mobile number.
At pk364 we don't just publish responsible gaming information because it's required — we genuinely believe that a platform which takes care of its players is worth more than one that doesn't. Here is what pk364 commits to as a responsible gaming operator serving Pakistani users:
If you feel gambling is negatively affecting your life, please know that you are not alone and help is available. pk364 encourages users to reach out to qualified counselling services if they feel they need support beyond the tools available on our platform.
Contact our responsible gaming team directly to activate self-exclusion, adjust limits, or discuss any concern about your gambling activity. Email: [email protected] — subject line "Responsible Gaming Request".
If you believe you have a gambling problem, speaking to a qualified mental health professional or addiction counsellor is the most effective form of support. In Pakistan, counselling services are available through hospitals in Karachi, Lahore and Islamabad. Ask your doctor for a referral to an appropriate support service.
Treat every PKR you wager on pk364 as the cost of entertainment — like buying a cinema ticket. Never bet with money you cannot afford to lose outright.
Decide your monthly betting budget before you deposit. Use pk364's deposit limits to enforce it automatically. Once the budget is gone for the month, stop — regardless of the PSL match that's on.
Set a session timer. It is very easy to lose track of time during an exciting cricket betting session. Decide in advance how long you will play and stick to it.
Losing streaks happen in every form of betting. Chasing losses by placing bigger bets to recover is the fastest route to serious financial harm. Accept losses as part of the game and walk away.
Gambling with borrowed money — from family, friends, or loan apps — is a serious warning sign. Only ever bet with funds that are genuinely yours and that you can afford to lose entirely.
If you are worried about your gambling or a loved one's gambling, talking about it openly is the first step. Contact pk364 support or seek professional help. There is no shame in asking for assistance.
Cricket betting, live casino, PSL odds and 500+ slots are all available on pk364 — and they're at their best when played within your means, with clear limits set and a mindset focused on entertainment. Set your limits, use the tools, enjoy the game. 18+ only.
18+ only. Gambling is for entertainment. Never bet more than you can afford to lose. pk364 supports responsible gaming for all players.