This Privacy Policy explains what personal data pk364 collects, why we collect it, how we use and protect it, and what rights you have as a user of our platform. We take your privacy seriously.
All data transmitted between your device and the pk364 platform is protected by 256-bit SSL/TLS encryption. Your personal information, payment details and login credentials are never transmitted in plain text.
pk364 does not sell, rent or trade your personal data to third parties for marketing purposes. Your information is used only for the purposes described in this Privacy Policy.
pk364 processes Pakistani user data — including CNIC verification, JazzCash/Easypaisa transaction records and mobile number data — with awareness of the applicable local regulatory context and security requirements.
Data collected by pk364 is used only for the specific, legitimate purposes for which it was gathered — account management, payment processing, responsible gaming compliance, fraud prevention and service improvement.
pk364 collects only the minimum personal data necessary to provide our services, comply with legal obligations and protect the security of the platform. We do not collect data "just in case".
pk364 respects your rights to access, correct, delete and restrict the processing of your personal data. You can exercise these rights by contacting our support team at any time through the contact details in this Policy.
This Privacy Policy is issued by pk364 ("pk364", "we", "us" or "our"), the operator of the online betting and casino platform accessible at pk364.app. In the context of data protection law, pk364 acts as the data controller for personal data collected through registration, use of the Platform and associated communications.
pk364 is committed to handling all personal data in accordance with applicable data protection standards and this Privacy Policy. Questions relating to this Policy or your personal data may be directed to our support team at the contact details provided in Section 13.
pk364 collects the following categories of personal data depending on how you interact with our platform:
2.1 Registration & Identity Data
2.2 Financial Data
2.3 Betting & Gaming Activity Data
2.4 Technical & Device Data
2.5 Communications Data
pk364 collects personal data through the following means:
pk364 uses the personal data we collect for the following purposes:
pk364 processes your personal data on one or more of the following legal bases:
pk364 does not sell, rent or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary:
All third-party processors engaged by pk364 are subject to appropriate data processing agreements and are required to maintain data security standards consistent with this Privacy Policy.
pk364 uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies may be used:
You may configure your browser to reject or delete cookies, though this may impair the functionality of certain pk364 features, including the "Remember me" login option. Essential cookies required for platform operation cannot be disabled without disrupting your ability to use the service.
8.1 Active Accounts. Personal data associated with an active pk364 account is retained for as long as the account remains open and for the minimum period required by applicable law following account closure.
8.2 Financial Records. Transaction records, including PKR deposit and withdrawal history via JazzCash, Easypaisa and bank transfers, are retained for a minimum period as required by applicable financial record-keeping and AML legislation — typically not less than five (5) years from the date of each transaction.
8.3 KYC Documentation. Identity verification documents (including CNIC copies) are retained for the period required by applicable law, which is generally not less than five (5) years following the end of the customer relationship.
8.4 Closed Accounts. Following voluntary account closure, pk364 retains the minimum data required for legal compliance and dispute resolution. Non-essential data is deleted or anonymised within a reasonable period after account closure is confirmed.
8.5 Self-Excluded Accounts. Where an account is subject to a self-exclusion request, pk364 retains sufficient data to honour the exclusion and prevent re-registration during the exclusion period. This is a responsible gaming obligation, not a punitive measure.
pk364 implements technical and organisational security measures appropriate to the risks associated with processing personal data on a betting platform. These include:
Notwithstanding the above, no data transmission over the internet is entirely risk-free. pk364 cannot guarantee absolute security, and users are encouraged to use strong, unique passwords and to enable 2FA to maximise their account security.
Subject to applicable law, you have the following rights in relation to personal data pk364 holds about you:
Request a copy of the personal data pk364 holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where there is no legitimate basis to retain it.
Request restriction of processing in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
To exercise any of the above rights, please contact pk364 at [email protected]. We will respond to your request within a reasonable timeframe, typically within 30 days. We may request identity verification before fulfilling a data subject request.
The pk364 platform is strictly intended for users who are 18 years of age or older. pk364 does not knowingly collect, process or retain personal data from individuals under the age of 18.
Where pk364 discovers or is notified that personal data of a person under 18 has been collected, we will take immediate steps to delete that data, close the relevant account and return any net deposits to the payment source. If you believe a minor has registered a pk364 account, please contact us immediately at [email protected].
pk364 employs age verification checks at registration and reserves the right to request documentary proof of age (CNIC or equivalent) at any point during the customer relationship.
pk364 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements or platform functionality. Material changes to this Policy will be communicated to registered users via the mobile number or email address associated with their pk364 account, or through a prominent notice on the Platform.
The effective date at the top of this Policy indicates when it was last updated. We encourage you to review this Policy periodically. Continued use of the pk364 platform following notification of changes constitutes acceptance of the updated Privacy Policy.
For any questions, concerns or requests relating to this Privacy Policy or the personal data pk364 holds about you, please contact our support team:
This Privacy Policy was last updated on 1 January 2026. It supersedes all prior versions of the pk364 Privacy Policy.
Now that you know exactly how pk364 handles your data — securely, transparently, and with full respect for your rights — you can enjoy cricket betting, live casino and slots in PKR with complete confidence. 18+ only. Play responsibly.
18+ only. Please play responsibly. All users must comply with applicable local laws.